How do I care for my purchase?
You can find all of the answers on how to care for your purchase on this page here, if you have any other questions on our products feel free to get in touch via the contact page!
What is your shipping and returns policy?
Work is sent via 2nd class signed for
All orders are processed within 7-10 business days
Orders are not shipped or delivered on weekends or holidays
If we are experiencing a high volume of orders, shipments may be delayed by a few days, but we always aim to get your purchase to you as soon as possible! Please allow additional days in transit for delivery
If there will be a significant delay in shipment of your order, we will contact you via email or telephone. If you ever need to get in touch with us regarding your order, simply head over to the contact page and our team will get back to you!
You will receive an email notification once your order has been processed with a tracking number
If you miss your parcel and the item gets returned to sender you will have to pay for the additional shipping back to you
Why are so many things so out?
Can I special order a custom item or something that sold out?
Do you ship internationally?
Currently not with all the changes due to leaving the EU but I hope to in the future.
Do you offer classes or workshops?
Are the glazes and ceramics safe to use?
All my clay, glazes, and finishes are professional materials that are lead-free, completely non-toxic, and food safe.